Legal

Privacy Policy

This Privacy Policy explains how RAMHEX (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website or contact us for software services.

Effective date: December 28, 2025

If you have questions about this policy, contact service@armex.com.

1) Information We Collect

We collect information you choose to provide through our contact form or by contacting us directly, and limited technical information that is collected automatically when you visit our website.

Information you provide

  • Name and email address
  • Company name (optional)
  • Message details and project requirements you submit
  • Any links you share to help explain your request

Information collected automatically

  • Basic device and browser information
  • IP address (typically used for security, abuse prevention, and basic analytics)
  • Pages visited and approximate usage patterns

2) How We Use Your Information

We use your information to respond to your inquiry, communicate with you about potential services, and maintain the safety and performance of our website.

  • Respond to messages and service inquiries
  • Provide estimates, proposals, or next steps when requested
  • Communicate about project requirements and timelines
  • Improve website performance, reliability, and security
  • Prevent spam, abuse, fraud, and unauthorized access
  • Comply with legal obligations where applicable

3) Cookies & Analytics

We may use cookies or similar technologies to keep the site working properly and understand how it is used. If we use analytics tools, they may collect aggregated information such as page views, device/browser type, and general usage patterns. You can control cookies through your browser settings.

Your choices

You can disable cookies in your browser. Some site features may not work properly if cookies are blocked.

4) Sharing & Disclosure

We do not sell your personal information. We may share information only in limited cases, such as:

  • Service providers: trusted vendors that help us operate the website and communications (e.g., hosting, email delivery, monitoring)
  • Legal requirements: if required by law, regulation, or legal process
  • Business protection: to protect rights, safety, and prevent fraud or abuse

5) Data Retention

We retain inquiry and communication details only as long as necessary to respond to your request, continue discussions, and maintain reasonable business records. If you request deletion, we’ll take reasonable steps to comply unless we must keep certain information for legal, security, or legitimate business purposes.

6) Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. To make a request, email service@armex.com.

8) Children’s Privacy

Our website and services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

9) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page.

Contact

For privacy questions or requests, email service@armex.com.